Not all property management companies offer 24/7 service. We have a 24 hours per day, 7 days per week tenant emergency phone service to provide access anytime there is an urgent situation involving your rental unit. By calling this number, you notify our on-duty upper level management and licensed contractors of your problem anytime, day or night. Our reliable professionals will respond immediately to evaluate your concerns and take appropriate action to resolve the problem. You are covered 24/7.
In addition, we walk and inspect our properties weekly. When you see a problem, we encourage you to report it directly to our dedicated onsite property manager. We consider this one-on-one relationship vital to maintaining safe, secure and clean rental units. Our weekly visits also help us find problems while they are small, before they turn into bigger, more cumbersome problems. This uncompromising attention to detail makes our properties a pleasant place to live.
Prompt & thorough
The process to move into my latest apartment was headache and stress free thanks to Craig and Gary. Both are great guys that were easy to work with. Simply put, this is all you need to know: – Communication: Prompt email/phone responses to all questions you may have – Punctuality: Always on time to scheduled meetings – Organization: During the contract phase, all documents and thorough instructions are provided -Accommodating: They work to make YOU happy and not just to close a deal.
Prompt, punctual, responsive, professional
Working with Berendt properties was a great experience! I worked with Sam Liss for the property we were interested in. Sam was prompt, punctual, responsive and very professional. He was quick to answer any questions or concerns we had, and was patient as we pulled all of our information together for the application. He was very nice and pleasant, which made the whole experience that much better. Especially given how crazy the housing / rental process is in SF, working with Berendt properties was refreshing. I highly recommend them! Thanks!!!
Above & beyond
I could not have gotten a better experience than with Craig Berendt. Craig went above and beyond to find the right place for me when I relocated from Washington DC. At first, he graciously handled a number of my ex-girlfriend’s outlandish requests – which wasn’t easy, considering that I have a large dog and the number of places available are few and far between. When my ex split with me the day before the lease was to be signed, Craig adjusted the entire process and found a perfect place for me, in the middle of the holiday season. As if that weren’t enough, he helped me find a job. I couldn’t say enough good things about this agent.
Honest, straightforward & worked quickly
We are moving to San Francisco from out of state and happened to find Craig Berendt who was amazing. He helped us find an apartment within our price range that fit our lifestyle and the neighborhood that we wanted. He was honest, straightforward, and worked quickly. Great person to work with!
Working with Berendt properties was an absolute pleasure! Everything was streamlined and stress-free! Myself and two friends found a flat together through the company that we’ve just moved into. We all couldn’t be happier! Navigating housing in San Francisco can be an absolute nightmare and it truly wasn’t for us. Andrew at Berendt Properties is the MAN!!!! He was incredibly flexible and very supportive during the entire process. I would recommend the company to friends and would go through them again in the future. SOOOO stoked on the property!